- Information that hfr.vn may collect from members include: email, phone, username, login password, full name, gender, date of birth, address of the customer (member), payment information if paying by credit or debit card such as cardholder name, card number, expiration date and other necessary information.
- This is the information that hfr.vn needs members to provide completely and accurately all information when registering to use the service and hfr.vn side contact to confirm when customers register to use the service. application to ensure the interests of consumers.
- With conversations conducted through the Chat function with suppliers (including but not limited to data in the form of text) to serve the exchange between tenants and posters about goods/services service.
- Confirm and check the customer's payment account information in case the customer makes an online payment, and at the same time assist in resolving complaints and disputes that may occur during the transaction at hfr.vn
- Provide solutions to upgrade and change the interface or service process to serve the needs of customers.
Members will be solely responsible for the security and keeping of all service use activities under their registered name, password and email box. In addition, members are responsible for promptly notifying the Website and hfr.vn Application of unauthorized use, abuse, breach of security, retention of registered names and passwords of third parties to take appropriate remedial measures.
Website and Application hfr.vn use information provided by members for the following purposes:
- Provide services on hfr.vn to Members, or members request.
- Send notices about information exchange activities between members and hfr.vn Website and Application.
- Send service introduction information on the Website and hfr.vn Application to members.
- Contact and resolve disputes, complaints arising related to the use of services at hfr.vn.
- Only customers can access their personal accounts at the Website and hfr.vn Application with the username and password chosen by the customer.
- Anyone can use the information on the Website and the hfr.vn Application to conduct legitimate transactions, but they do not have the right to use this information for spam, fraud or information collection purposes. individuals without consent from hfr.vn.
- The hfr.vn side has the right to decide to post, or not to post, retain or not keep customer information posted on the Website and Application without prior notice to the customer.
- Without the consent of the member, hfr.vn will not provide any information related to the member to a third party for use for advertising purposes. The hfr.vn side only uses customer (member) information for the purpose of confirmation and contact related to the transaction on hfr.vn.
- In special cases related and required by law: hfr.vn Application and Website are responsible for cooperating in providing member's personal information upon request from judicial authorities, including: Procuracy , the court, the police investigation agency related to certain violations of the law of the customer. In addition, no one has the right to infringe on members' personal information.
- The hfr.vn side is not responsible and does not guarantee the accuracy of the information posted. At the same time, do not accept any liability or compensation for loss or damage to the goods mentioned in all transactions on hfr.vn.
The personal information data of the Customer (Member) will be stored until there is a request to cancel or the member can log in and perform the cancellation. Remaining in all cases, member's personal information will be kept confidential on hfr.vn's server.
Customers register an account including username and password to access hfr.vn. After logging in, members have the right to use all services and utilities provided on the Website and Applications of hfr.vn in accordance with the functions and powers selected and authorized.
Customers who have registered for an account and voluntarily provide Personal Information to hfr.vn also have the following rights:
- Request to review the information that hfr.vn collects.
- Request a copy of the information that hfr.vn collects.
- Request to edit and supplement information that hfr.vn collects.
- Request to stop the collection of information.
- Request to delete the information collected by hfr.vn.
Customers can exercise the above rights by accessing the website hfr.vn by themselves, or contacting via email or phone number of hfr.vn.
Customer's right to Personal Information collected.
Customers (Members) agree that, in case of necessity, the following agencies, organizations or individuals have the right to access and collect their personal information, including:
- Administration of hfr.vn
- Hostels for rent, rooms for rent
- Tenants of boarding houses and rooms
- Third parties affiliated with hfr.vn
- At the request of a competent state agency
- Complainant can prove the violation of the user
The management of hfr.vn is committed to absolute confidentiality of members' information during the use of services at hfr.vn in accordance with the company's personal information protection policy.
Do not sell, do not use, do not transfer, provide or disclose to any third party a member's personal information without the consent of the member, except in the case of a request to provide successful information. member of a competent state agency in writing or otherwise provided for by law.
In the event that the information server is hacked leading to the loss of member's personal data, hfr.vn will be responsible for notifying the incident to the investigating authorities for timely handling and notification to the member. member is known.
Members need to provide full personal information in the following cases:
- Access, order and use hfr.vn services.
- Request a quote, provide information, service or support.
- Participate in other promotional and promotional activities.
- Sign up for newsletters, promotional emails or other types of news.
- Register as an agent of the company.
- In addition, including information such as: Full name, contact address, email, identity card number, phone, account number, payment card number..., members are responsible for the legality of these the above information. On the part of hfr.vn, it is not responsible for and does not handle all complaints related to the interests of that Member if it considers that all personal information of that member provided during the initial registration is incorrect. corpse.
The collection and use of members' personal information is only done with the consent of the member by registering an account on hfr.vn. If it is deemed that a member's information provided on hfr.vn is incorrect, hfr.vn will review and destroy all content posted by that member on hfr.vn.