- Information that hfr.vn may collect from members include: email, phone, username, login password, full name, gender, date of birth, address of the customer (member), payment information if paying by credit or debit card such as cardholder name, card number, expiration date and other necessary information.
- This is the information that hfr.vn needs members to provide completely and accurately all information when registering to use the service and hfr.vn side contact to confirm when customers register to use the service. application to ensure the interests of consumers.
- With conversations conducted through the Chat function with suppliers (including but not limited to data in the form of text) to serve the exchange between tenants and posters about goods/services service.
- Personal information of users is collected and used in accordance with the specific provisions of this Regulation, the Privacy Policy and the Privacy Policy of Personal Information as well as in accordance with the provisions of the law from time to time.
- Confirm and check the customer's payment account information in case the customer makes an online payment, and at the same time assist in resolving complaints and disputes that may occur during the transaction at hfr.vn
- Provide solutions to upgrade and change the interface or service process to serve the needs of customers.
Members will be solely responsible for the security and keeping of all service use activities under their registered name, password and email box. In addition, members are responsible for promptly notifying the Website and hfr.vn Application of unauthorized use, abuse, breach of security, retention of registered names and passwords of third parties to take appropriate remedial measures.
Website and Application hfr.vn use information provided by members for the following purposes:
- Provide services on hfr.vn to Members, or members request.
- Send notices about information exchange activities between members and hfr.vn Website and Application.
- Send service introduction information on the Website and hfr.vn Application to members.
- Contact and resolve disputes, complaints arising related to the use of services at hfr.vn.
- Only customers can access their personal accounts at the Website and hfr.vn Application with the username and password chosen by the customer.
- Anyone can use the information on the Website and the hfr.vn Application to conduct legitimate transactions, but they do not have the right to use this information for spam, fraud or information collection purposes. individuals without consent from hfr.vn.
- The hfr.vn side has the right to decide to post, or not to post, retain or not keep customer information posted on the Website and Application without prior notice to the customer.
- Without the consent of the member, hfr.vn will not provide any information related to the member to a third party for use for advertising purposes. The hfr.vn side only uses customer (member) information for the purpose of confirmation and contact related to the transaction on hfr.vn.
- In special cases related and required by law: hfr.vn Application and Website are responsible for cooperating in providing member's personal information upon request from judicial authorities, including: Procuracy , the court, the police investigation agency related to certain violations of the law of the customer. In addition, no one has the right to infringe on members' personal information.
- The hfr.vn side is not responsible and does not guarantee the accuracy of the information posted. At the same time, do not accept any liability or compensation for loss or damage to the goods mentioned in all transactions on hfr.vn.
The personal information data of the Customer (Member) will be stored until there is a request to cancel or the member can log in and perform the cancellation. Remaining in all cases, member's personal information will be kept confidential on hfr.vn's server.
Customers register an account including username and password to access hfr.vn. After logging in, members have the right to use all services and utilities provided on the Website and Applications of hfr.vn in accordance with the functions and powers selected and authorized.
Customers who have registered for an account and voluntarily provide Personal Information to hfr.vn also have the following rights:
- Request to review the information that hfr.vn collects.
- Request a copy of the information that hfr.vn collects.
- Request to edit and supplement information that hfr.vn collects.
- Request to stop the collection of information.
- Request to delete the information collected by hfr.vn.
Customers can exercise the above rights by accessing the website hfr.vn by themselves, or contacting via email or phone number of hfr.vn.
In the event that hfr.vn is declared, registered by the Customer, or provides inaccurate or incomplete personal information to accurately identify the Customer, the hfr.vn side will not be able to protect the rights. Customer's security in accordance with the above-mentioned privacy policy, and is not responsible to Customer for the leakage, or loss of such information.
Customer's right to Personal Information collected.
The hfr.vn side has the full right to proactively edit the information security policy on the Website or the Application at any time when necessary, or as required by law, to ensure the optimal operation of the service. services at hfr.vn, and ensure that the obligation to respect the law is always strictly enforced. All content of the information privacy policy, and the amendments and supplements to this policy will always be updated and published on the Website and Applications of hfr.vn, and will be dated modified, updated. updated so that customers can be aware of the latest content.
Customers (Members) agree that, in case of necessity, the following agencies, organizations or individuals have the right to access and collect their personal information, including:
- Administration of hfr.vn
- Hostels for rent, rooms for rent
- Tenants of boarding houses and rooms
- Third parties affiliated with hfr.vn
- At the request of a competent state agency
- Complainant can prove the violation of the user